Privacy Policy

Last updated: January 6, 2026

Introduction

At Sesame & Jaggery, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or purchase our products.

Information We Collect

We collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Delivery address

Order Information

  • Products ordered
  • Order history
  • Payment transaction details

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

How We Use Your Information

  • To process and fulfill your orders
  • To communicate with you about your orders
  • To send order confirmations and delivery updates
  • To respond to your inquiries and provide customer support
  • To send promotional communications (with your consent)
  • To improve our website and services
  • To comply with legal obligations

Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Payment transactions are processed through secure, encrypted payment gateways. We do not store your complete payment card details on our servers.

Third-Party Services

We may share your information with trusted third parties who assist us in operating our business:

  • Payment processors: To process your payments securely
  • Delivery partners: To deliver your orders
  • Analytics providers: To understand website usage

These third parties are obligated to maintain the confidentiality of your information.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website. You can control cookie settings through your browser.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of promotional communications
  • Withdraw consent at any time

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order data is typically retained for 7 years for tax and accounting purposes.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: ishandabhi631@gmail.com
  • WhatsApp: +91 72620 53438
  • Location: Virar, Mumbai, India